Shipping policy

Shipping & Pre-Order Policy

Last Updated: June 2026

Thank you for shopping with Kika Shoppe. This Shipping & Pre-Order Policy explains how orders are processed, shipped, and delivered.

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be extended. We appreciate your patience and understanding.

Once your order has been shipped, delivery typically takes 3–7 business days within the United States.

Please note that shipping and delivery times are estimates only and are not guaranteed.

Delivery times may vary due to:

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if available.

Please allow up to 48 hours for tracking updates to appear after receiving your shipment confirmation.

Products marked as Pre-Order are not currently in stock and require additional fulfillment time before shipment.

By purchasing a pre-order item, you acknowledge and agree that:

Pre-order fulfillment may take up to 3 months or longer.
Fulfillment estimates are not guaranteed.
Delays may occur due to supplier availability, manufacturing schedules, customs clearance, shipping disruptions, or other factors outside of our control.

If your order contains both:

your order will be held and shipped together once all items in the order become available.

We do not automatically split shipments.

By placing an order containing a pre-order item, you agree that all items may be delayed until the pre-order item is ready to ship.

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered:

We cannot guarantee successful delivery.
Additional shipping charges may apply if a package must be reshipped.
Refunds will not be provided for orders lost due to incorrect customer-provided information.

Once an order has been transferred to the shipping carrier, delivery is the responsibility of the carrier.

We are not responsible for:

If your package is lost or delayed, please contact the shipping carrier directly for assistance.

For international shipments, customers are responsible for any applicable:

We are not responsible for delays caused by customs processing.

If a package is returned because:

additional shipping charges may be required before the order can be resent.

Original shipping charges are non-refundable.

If you have questions regarding shipping, tracking, or pre-orders, please contact us through our contact page or customer support email.